Privacy Policy

1. Information we collect

We collect information you provide directly when you create an account, including your name, email address, and any study materials you upload. We also collect certain information automatically when you use Study Cue, such as log data (IP address, browser type, pages visited), device identifiers, and usage patterns.

We collect the following categories of information:

• Account information: Name, email address, and password (stored as a secure hash).
• Content you upload: PDF documents, notes, and study materials you choose to upload to the service.
• Usage data: Study session duration, features used, and interaction patterns — used solely to improve the product.
• Communications: Any messages you send to our support team or via contact forms.

2. How we use your information

We use the information we collect to:

• Provide, maintain, and improve the Study Cue service.
• Generate personalized study plans, notes, and recommendations.
• Send service-related communications (e.g. password resets, account notifications).
• Respond to your support requests and enquiries.
• Ensure the security and integrity of the platform.
• Comply with legal obligations.

We do not use your uploaded documents or study content to train AI models. Your academic materials are processed to provide you with answers and insights, and are not retained or reused beyond your session or stored content.

3. Data sharing and disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We work with trusted third-party providers (e.g. cloud hosting, authentication, email delivery) who process data on our behalf under strict data protection agreements.
• Legal requirements: We may disclose information when required by law, regulation, or valid legal process.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you in advance.
• With your consent: We may share information for other purposes with your explicit consent.

4. Data storage and security

Your data is stored on secure cloud infrastructure. We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security audits.

No method of transmission over the internet is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at [email protected].

5. Your rights and choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request that we delete your account and associated data.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to certain types of processing, including direct marketing.

To exercise any of these rights, please contact us at [email protected]. We will respond to all requests within 30 days.

6. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and understand how the service is used. For full details, please review our Cookie Policy.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of Study Cue.

7. Children's privacy

Study Cue is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information without verified parental consent, we will take steps to delete it promptly.

If you believe we may have inadvertently collected information from a child under 13, please contact us at [email protected].

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will notify you by email or by posting a prominent notice within the application.

We encourage you to review this policy periodically. The "Last updated" date at the top of this page indicates when the policy was last revised.

9. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Study Cue Ltd. Email: [email protected] Website: studycue.me